Terms of Service

Last updated 2026-09-23.

These terms govern the hosted platform. They are written to be read: what you own, what you are paying for, what we promise, and where the lines are.

The service

The service is a hosted multi-tenant organization platform. You get an organization, create projects inside it, invite people and give them roles, mint API tokens for your own code to use, read a notification feed of what changed, and read an audit trail of every change. It does not execute code or workloads on your behalf and stores no credential of yours. These terms cover the hosted service.

We may change, add, or discontinue features over time. Where we discontinue a material feature you rely on, we will give reasonable advance notice unless a shorter timeline is needed to address a security risk, a legal requirement, or a threat to the platform.

Eligibility

You must be at least 18 years old to use the service. By using it you represent that you meet that requirement and that you have the authority to agree to these terms, for yourself or on behalf of the company or other legal entity you are acting for, in which case “you” means that entity.

Your organization and project

You sign in through an external identity provider; you are responsible for keeping that access and your API keys secure and for everything that happens under your account. Notify us promptly of any unauthorized use. Do not use another person’s account or share credentials.

The organization is the unit of tenancy and of billing, and its projects belong to it. Each organization has exactly one owner, who controls its billing, its members and its deletion, and who may hand ownership to one of its admins; the subscription, its payment details, the projects and the API keys stay with the organization when that happens.

Plans, credits, and billing

Subscriptions renew until you cancel; cancellation takes effect at the end of the paid period and nothing renews after that. Cancelling keeps your organization and your data, which reverts to Hobby’s limits and retention window rather than being deleted. A subscription is one flat monthly charge on your organization for whatever the pricing page publishes at the time, and there is no metered usage billed on top of it.

Deleting an organization cancels its subscription at once and erases its data after a 14-day window in which its owner can restore it; a restored organization comes back on Hobby, and the subscription is not reinstated. We do not gate deletion on billing state, since erasure is your right and not a bargaining position, so the deletion screen names what is being destroyed before you confirm, and offers cancellation as the alternative that keeps your data under Hobby’s limits.

Fees are stated on the pricing page and, except where noted, are non-refundable, including for unused capacity. Plan limits and feature entitlements are published on the pricing page and enforced in the product. If billing is ever unreachable, numeric limits open rather than lock paying customers out. We may change pricing with advance notice; changes do not affect the period you have already paid for.

Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes on your purchases, other than taxes on our net income. Where we are required to collect such taxes, they will be added to your charges.

Your content and license

You retain all rights to the content and data you submit. You grant us only the license needed to operate the service: storing your project and membership records, the invitations you send, the hashes of the tokens you mint, the endpoints you register, and the notification and audit records the platform writes for you. We claim no other rights, and we do not use your content to train models.

You are responsible for the content you submit, for the addresses you invite, and for the endpoints you point us at, as set out in Acceptable use below.

Feedback

If you send us suggestions or feedback about the service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you. Feedback gives you no rights in the service even if we implement it.

Confidentiality

In using the service, each party may learn non-public information of the other: for us, the content and data you submit; for you, non-public details of the platform and any non-public pricing, roadmap, or beta features we share. Each party will use the other’s confidential information only to exercise its rights and meet its obligations under these terms, will protect it with at least reasonable care, and will not disclose it except to service providers bound by confidentiality (listed on the subprocessors page) or as required by law, giving notice where legally permitted.

This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it, is independently developed without use of the other’s confidential information, or is rightfully received from a third party. Your submitted content is also governed by “Your content and license” above and, where it includes personal data, by our Privacy Policy, including its data processing terms.

Service metrics

We generate operational and usage metrics from your use of the service (request counts, error rates, delivery outcomes, and similar operational telemetry) to operate, secure, meter, and improve the platform. We may use and retain data derived from these metrics in aggregated or de-identified form, which does not identify you or any individual and which we do not attempt to re-identify, for our own business purposes including capacity planning and product development.

We do not sell your data, and we do not use your content to train models. Our handling of any personal data is described in our Privacy Policy, whose data processing terms apply for business customers.

Acceptable use

The platform holds your organizational records and mails the people you invite. It runs no code for you, so the way it can be misused is as a channel: pushing something at the people you invited. What it is never for is using our infrastructure to harm anyone.

You may not distribute harm: no using the mail the platform sends on your behalf to deliver malware, phishing, or spam, and no inviting addresses that did not ask to hear from you.

You may not submit illegal content or put the service to unlawful use: nothing unlawful in your jurisdiction or ours, including content that exploits or endangers minors.

You may not abuse the platform: no circumventing rate limits, entitlements, or tenant isolation; no interfering with other tenants; no reselling the hosted service without an agreement with us; no misrepresenting the service; and no reverse engineering it.

We enforce proportionally: revoking a token where that suffices, suspending or terminating organizations where it does not, and preserving relevant records where the law requires. Rate limits and per-tenant isolation exist so one organization’s behavior cannot reach another, and enforcement protects that.

If you believe the service is being used to attack you or is otherwise violating this section, write to hello@telmoni.com and we will investigate.

Intellectual property

The platform, website, and their content are ours or our licensors’, protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable license to use them to operate your organization; the license ends if you breach these terms.

If you believe content on the service infringes your copyright, send a notice to hello@telmoni.com and we will respond consistent with the DMCA and applicable law, including removing infringing material and terminating repeat infringers.

Third-party services and links

The service integrates third-party providers (for sign-in, payments, and email) and may link to third-party content. We do not control those services, and your use of them is governed by their own terms and privacy policies, not these.

Disclaimers

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure. Pre-1.0, interfaces may change; the versioned API surface is the compatibility commitment.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim arising out of the service is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars.

Some jurisdictions do not allow these exclusions; there, they apply to the fullest extent permitted.

Indemnification

You will indemnify and hold us harmless from third-party claims arising out of your use of the service, the content you submit, your breach of these terms, or your violation of law or the rights of others, except to the extent a claim results from our own negligence.

Suspension and termination

You can stop using the service at any time: an organization’s owner can delete it from organization settings, and you can delete your account from your privacy settings. We may suspend or terminate access for material breach of these terms, legal or security reasons, or non-payment; where practical we will notify you first. An organization we terminate is closed at once and its subscription cancelled and refunded, as if its owner had deleted it, except that only we can restore it; write to us within 14 days if you believe the termination was a mistake.

When an organization is terminated, or deleted by its owner and not restored within 14 days, we delete the data it held within 30 days, and it leaves our backups as they expire within a further 30 days, except for the records the Privacy Policy says we keep. Provisions that by their nature should survive termination, including content licenses you granted, disclaimers, liability limits, indemnities, and dispute terms, survive.

Dispute resolution and arbitration

Please contact us first; most disputes can be resolved informally. If they cannot, you and we agree that disputes arising out of or relating to these terms or the service will be resolved by binding individual arbitration, not in court, except that either party may bring an individual claim in small-claims court. Arbitration is seated in Kansas City, Missouri, under the rules of a recognized arbitration provider, and may be conducted by videoconference or on written submissions where the provider’s rules allow.

You and we each waive any right to a jury trial and to participate in a class or representative action. If this class-action waiver is found unenforceable as to a claim, that claim will proceed in court, and the rest of this section still applies.

Governing law and general

Telmoni LLC is a Missouri limited liability company operating from Kansas City, Missouri, United States. These terms are governed by the laws of the State of Missouri, without regard to conflict-of-laws rules. For any claim not subject to arbitration under the section above, including a small-claims action or a request for injunctive relief, the exclusive venue is the state or federal courts located in Jackson County, Missouri, and each party consents to personal jurisdiction there. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries.

Neither party is liable for delays or failures caused by events beyond its reasonable control. You agree to comply with applicable export-control and sanctions laws in your use of the service.

Notice to California consumers

Under California Civil Code Section 1789.3, California users are entitled to this notice: to resolve a complaint or receive further information about the service, contact us at hello@telmoni.com. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Notice to New Jersey consumers

If any provision of these terms is held unenforceable, void, or inapplicable under New Jersey law, that provision will not apply to New Jersey consumers, but the rest of these terms remain in effect. Nothing in these terms is intended to limit any rights available to New Jersey consumers under the Truth-in-Consumer Contract, Warranty and Notice Act.

Changes and contact

If these terms change materially we will update this page and its date; continued use after a change is acceptance. Questions: email us at hello@telmoni.com.